Connect with the Shield
The elite standard in precision location tracking. Our response teams and support specialists are standing by to secure your assets.
Sales Inquiry
Enterprise-grade tracking for Fleet365 and family safety through Shield365.
sales@rescuerangers.com →Technical Support
Direct access to device firmware updates, troubleshooting, and API keys.
Launch Support Portal →Partnerships
Join our global network of authorized distributors and logistics hubs.
Send Your Message
Global Operations Hubs
Our support network spans strategically located regions.
HQ OPERATIONS
Orlando, Florida
Oviedo, Central Florida, North Orlando
(407)222-2222
EMEA LOGISTICS
Orlando, Florida
Oviedo, Central Florida, North Orlando
(407)222-2222
Contact FAQs
How quickly do you respond to inquiries?
We aim to respond to all inquiries within 24 hours on business days. For urgent support, please select 'Fleet 365 Support' or 'Shield 365 Support' as the subject.
Do you offer phone support?
Yes. Phone support is available to Fleet365 Pro and Shield365 Pro subscribers. Contact details will be provided in your welcome email after purchase.
Where can I find product documentation?
Full documentation and setup guides are available in the Rescue Rangers app under the Help section, or by contacting us via this form.